General Inquiries
Martin Leblanc
Brand Inquiries
Dale Campbell
Operation time
6 am to 8 pm BST
London, UK

Shipping Policy

At What Is Truth (WIT), we are aiming to ensure a seamless and reliable shipping experience. Please take a moment to review our shipping policy to understand how we process and deliver orders.

Orders of digital goods, such as articles, courses, etc., are processed within a day. Access to the material is usually guaranteed within minutes, however, delays may occur due to payment processing or technical issues. If you are unable to access the purchased digital material within 24 hours, please contact us.

Orders of physical goods are processed within 3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

We offer various shipping options to accommodate international needs. You can select your preferred shipping method during the checkout process.

Our standard shipping typically takes 2-5 business days for domestic orders and 10-28 business days for international orders. Expedited shipping options are available for those who wish to receive their orders sooner.

Handling Time: 1-3 business days (Mon-Sat)
Transit Time: 2-5 days domestically, 10-28 days internationally (Mon-Sat)
Order Cut Off: Time:11.00 PM, Timezone: (GMT) Greenwich Mean Time (London)
Total delivery time for Domestic & International: 11-31 business days
Shipping Currency: GBP
Shipping Costs: Based on geolocation

For international orders, please be aware that customs duties, taxes, and fees may be applicable upon arrival in your country. These charges are beyond our control and fall under the responsibility of the recipient.

WIT is not responsible for any delays or additional charges incurred during customs processing.

Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries.

WIT is not responsible for lost or undeliverable packages due to incorrect address information provided by the customer.

We work with reputable shipping carriers to provide reliable and timely deliveries. In the rare event of shipping delays or issues, please contact our customer support team, and we will assist you in resolving the matter.

If you have any further questions or concerns about our shipping policy, feel free to contact us.

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